This presentation walks through the Ledger Getting Started Hub at ledger.com/start. Use it to onboard new users, explain device setup, and highlight safety-first workflows for self-custody. The Hub centralizes best practices, step-by-step device instructions, and advanced recovery techniques. For teams and trainers, this deck provides speaker notes you can paste into PowerPoint slides or use directly in a browser presentation.
Slide 1 of 10 — Title & Overview
Self-custody means you hold the private keys to your digital assets. Ledger hardware wallets store keys offline in a secure chip, reducing exposure to online theft. The Getting Started Hub presents practical comparisons and a risk model so users can make informed decisions. When people learn to manage their own keys, they gain financial independence but must also accept responsibility for backups and device handling.
Reinforce that Ledger is a tool—knowledge and careful habit complete the security model.
Ensure a calm environment, a trustworthy computer or smartphone, and a pen for writing your recovery phrase. The Getting Started Hub recommends using the official Ledger website link (ledger.com/start) to avoid phishing. Never set up a device using links sent via unsolicited email or social media messages. Ledger devices arrive in tamper-evident packaging—inspect boxes and holograms, and confirm serial numbers when possible.
Never share your recovery phrase. Ledger Support will never ask for it.
The Getting Started Hub provides hand-in-hand instructions: power the device, choose to create a new wallet or restore an existing one, and set a strong PIN. When creating a new wallet, the device generates a recovery seed—a series of words that recover access. Ledger recommends writing the seed on the supplied recovery sheet or a hardened metal backup. During setup, users must confirm words shown on the device; this proves they have the seed.
Do not store the recovery phrase digitally (no photos, screenshots, cloud storage).
Ledger Live is the official application for managing accounts, installing apps, and keeping firmware up to date. The Getting Started Hub links to download pages for desktop and mobile. After installation, the app will guide users through connecting a device and verifying its authenticity using built-in attestation checks. Ledger Live helps users add accounts for Bitcoin, Ethereum, and many other assets with clear UI and transaction signing flow.
Demonstrate adding an account and signing a small transaction during training so learners see the end-to-end flow.
The Hub covers multiple backup strategies: paper backups stored in separate secure locations, using a certified metal backup plate, or splitting backups across trusted custodians (with extreme caution). It explains the trade-offs between convenience and resilience. Ledger emphasizes a single recovery phrase as the canonical backup; any additional passphrase is an advanced layer and must be documented carefully.
Avoid splitting words across many weak locations—prefer fewer well-secured locations or reputable safety deposit options.
When sending assets, Ledger devices show the transaction details on the secure screen for manual confirmation. The Getting Started Hub details how to read addresses, amounts, and fees on the device: never trust a host computer to display transaction addresses without verifying them on the device screen. Users must check each field before approving. The Hub also explains nonce, gas (for Ethereum), and how to avoid common mistakes like copying wrong addresses or using untrusted dApps.
For smart-contract interactions, review the contract and use tools like Etherscan to check approvals.
The Hub explains passphrase options (BIP39 passphrase), creating hidden wallets, and using multiple accounts or derivation paths. It also highlights integrations with third-party wallets and DeFi dApps, stressing that every integration introduces additional risk. Ledger provides guidelines to verify third-party compatibility and to use read-only watching wallets where appropriate. For institutional users, Ledger supports multi-signature and custody workflows; admins should consult Ledger’s official enterprise docs and follow strict operational procedures.
The Hub includes developer resources and SDK references—link again to ledger.com/start for the latest links.
Common issues include connectivity errors, app/firmware mismatches, and lost PIN scenarios. The Getting Started Hub walks through re-installation of Ledger Live, updating firmware safely, and steps to recover with the recovery phrase on a replacement device. It stresses that official support will not ask for private keys or the recovery phrase—if anyone asks, treat it as a scam. The Hub also includes guidance to contact Ledger Support and to use community resources responsibly.
If in doubt, pause. Consult ledger.com/start or reach out to official support channels only.
The Ledger Getting Started Hub at ledger.com/start is designed to reduce friction while teaching robust security practices. Key takeaways: always verify official links, protect recovery phrases offline, use Ledger Live for management, and confirm transactions on the device screen. Encourage learners to practice with small test transactions, document backup locations, and to adopt layered security tailored to their risk profile.
Thank you — for more resources, templates, and printable recovery sheets, visit the Getting Started Hub: ledger.com/start.